This delivery truck is empty!ADD SOME PRODUCTS
What we would suggest if you log in to customize your box and nothing in it appeals to you that month, you can instead take that box out of your cart all together for that delivery date and add whatever a la carte items you like instead. Or simply skip the delivery all together from your Upcoming Deliveries tab on your account dashboard.
Once you place items in your cart, you will not be billed immediately, as many other eCommerce sites work. Instead, you have until Sunday at midnight before your scheduled delivery date to make any desired changes to your order. Before Sunday at midnight before your scheduled delivery date, you can delete your order, add to your order, customize a box, etc.
We then run billing on Monday before your scheduled delivery date. If the card you have on file does not process for your scheduled order, you will receive an immediate email from us prompting you to update the card or take appropriate steps to remedy the decline (sometimes with first-time orders, your bank will not recognize the charge and will decline it and mark it as a fraud. In this case, you have to call your bank and notify them that the charge is recognizable). We will then attempt to run your card a second time on Tuesday before your scheduled delivery date. If the payment processes successfully, you can expect to see your order delivered. If it does not process a second time, we will not run the card again unless we hear back from you via phone or email. We do routinely make courtesy calls on Tuesday to collect new payment information if a card does decline a second time. If you get a second decline notice and you log into your account to update your card, please reach out to us and let us know so we can run it a third time and get your order out to you. If we do not hear from you, your order will be canceled.
If you have a recurring order set up in the system, only one order will be skipped. Your following order will attempt to be fulfilled and billed.
To cancel or skip upcoming recurring orders please log into your account and navigate to your "Recurring Items" tab. Once there, you can manage your recurring items by deleting, changing upcoming delivery dates, etc.
We suggest logging into your account a week or two before your next order is scheduled to arrive and shop the current a la carte selections. However, the best selection is always found within our Curated Boxes!
- Animals were fed a lifetime diet of 100% forage
- Animals were raised on pasture, not in confinement
- Animals were never treated with added hormones or antibiotics
At American Grassfed Association, our certification is a third-party verified and guarantees that when consumers buy grassfed beef with the AGA logo, they are ensured it was born, raised, and processed in the USA, that the animals were treated humanely, and that they were grazed regeneratively. This confirms to shopkeepers and you that AGA certified producers are improving soils, water quality, biodiversity, and American farming communities.
American Grassfed Beef is more expensive to produce than its foreign and domestic competition, but the price of Certified American Grassfed Beef reflects the real cost of providing the highest quality, honest grassfed meat to you and your family. We also stand by the rights of farmers and ranchers to make a living that not only supports their families, but encourages next-generation succession.
Certified American Grassfed Beef is and should be the ultimate expression of American Family farms and the future of the American beef rests in healthy soils managed by the our skilled professional grass-fed beef farmers and ranchers.One of our suppliers, Buckner Family Farms out of Longmont, Colorado is AGA certified for Pastured Lamb, and AGA certification pending for Pastured Pork and Pastured Beef.
Since we buy exclusively from small, family ranches, and turn over inventory very quickly, all meat we sell was harvested within a few months of sale. As long as the packaging is not compromised, the product is great to eat. There are no dates on it, as it's not required to have dates. Many ranches do use date codes rather than dates so that customers do not get confused when they see a date on the package that is in the past, as the actual processing date ALWAYS will be.
All of our ground beef is within the 80-85% lean category.
If there is no relevant note within your Driver Notes, the driver will attempt to get in touch with you via a knock on the door and a text and/or a phone call while at your residence. If they are unsuccessful and cannot reach you, the order will be considered undeliverable and will be returned to our warehouse. We are unable to deliver orders without a cooler (or a relevant note from the customer saying otherwise) due to the frozen nature of our product and the need to keep it frozen until it reaches your freezer. If the order is undeliverable, our customer service team will then be in touch the following day to let you know the next steps on if your delivery can be re-scheduled or if it will be skipped.
If our driver does get in touch with you while they are still at your residence, we can either leave the order without a cooler with verbal permission (if you will be home shortly), or issue a loaner cooler for a deposit of $20. The loaner cooler can be returned at one of your next deliveries and the $20 will go back to your account as credit.
FOLLOW US @Locavoredelivery